Selling in a downturn – Are your teams being trained with the proper tools for the job? It’s no surprise that sales strategies are having to pivot to meet the changing demands and context of the current Read more
What happens when ‘the new normal’ gets…old? In our last blog post, we looked at the concept of ‘the new normal’, specifically how, while remote working was Read more
Brave new world – what is ‘the new normal’? In these uncertain times, a lot has been written concerning ‘the new normal’, specifically regarding the topic of working from Read more
Artificial vs Emotional Intelligence Does your workforce have the skills needed for the jobs of the future? With the digitalization of business moving ahead Read more
NeGOtiate&WIN How a unified negotiations approach drives customer loyalty and more revenue for SAP. Article summary The software and IT industry Read more
Why Mercuri? – Interview with Gertjan van der Weijden at Philips This is a series of videos based on interviews with Gertjan van der Weijden, Director of Customer Service and Operations at Philips Healthcare Benelux, about the Trusted Advisor program for Service Engineers developed and successfully implemented with Mercuri International. Read more
6 practices guaranteed to make you a master presenter To be fair to Steven, his project presentation to the CEO and the senior leadership had a Jobs-like colour and Read more
5 tips on how to deal with procurement 1. Get to know procurement Your team has objectives to achieve, but so does procurement. Understanding this, and acting accordingly, Read more
3 keys to make your value proposition work for you Successful or unsuccessful, all companies make an automatic and immediate statement on the value they can create once they engage Read more