Mercuri International’s new ‘Hybrid Sales Report’ takes an in depth look at how the business landscape has changed over the recent, tumultuous period, interviewing industry leaders regarding their recent experiences. It examines the pros and cons of onsite versus online – and asks, “what now?”
This is a series of videos based on interviews with Gertjan van der Weijden, Director of Customer Service and Operations at Philips Healthcare Benelux, about the Trusted Advisor program for Service Engineers developed and successfully implemented with Mercuri International.
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This video is part of a series of videos based on interviews with Cary Bailey-Findley, Global Learning Manager Functional Development at Maersk Line, about the Customer service excellence program developed and successfully implemented with Mercuri International. The videos take you through the story of how the program was developed and implemented and what the results have been for Maersk Line.
This video is part of a series of videos based on interviews with Cary Bailey-Findley, Global Learning Manager Functional Development at Maersk Line, about the Customer service excellence program developed and successfully implemented with Mercuri International. The videos take you through the story of how the program was developed and implemented and what the results have been for Maersk Line.
This video is part of a series of videos based on interviews with Cary Bailey-Findley, Global Learning Manager Functional Development at Maersk Line.
This video is part of a series of videos based on interviews with Cary Bailey-Findley, Global Learning Manager Functional Development at Maersk Line, about the Customer service excellence program developed and successfully implemented with Mercuri International. The videos take you through the story of how the program was developed and implemented and what the results have been for Maersk Line.
This video is part of a series of videos based on interviews with Cary Bailey-Findley, Global Learning Manager Functional Development at Maersk Line, about the Customer service excellence program developed and successfully implemented with Mercuri International. The videos take you through the story of how the program was developed and implemented and what the results have been for Maersk Line.
This video is part of a series of videos based on interviews with Cary Bailey-Findley, Global Learning Manager Functional Development at Maersk Line, about the Customer service excellence program developed and successfully implemented with Mercuri International. The videos take you through the story of how the program was developed and implemented and what the results have been for Maersk Line.