Customer service excellence with Maersk Line
The videos take you through the story of how the program was developed and implemented and what the results have
Success stories
Banette Reinvents the bread business
The French company Banette, offering the license to produce flour and open bakery retail shops under the Banette trademark, has
Powerful Sales Performance – Lufthansa
International Project This project was highly innovative and very focused on the particular issues of a large and complex logistics
MI Differentiated Selling© with La Poste
But how do you convince customers who have a very strong opinion about you and your offer? And how do
Philips Trusted Advisor program
The Trusted Advisor program was designed to increase insight amongst the Philips Service Engineers about their impact and how they
Hewlett Packard Excellent Sales Management Training
The program is to increase the ‘General Manager’ thinking and capability of the sales directors. Its ultimate aim is to
Outstanding Account Management with Siemens
Mercuri International has helped many companies to improve their business in the following areas: Maximising customer revenues through selling the
Improving Value-Based Selling
A case study from Celemi, a subsidiary of Mercuri International, on how ACL – a leading global provider of audit
Increasing in-store sales conversion
Mercuri International helped a client in the retail industry to improve the management of the customer portfolio and to improve
