Sales Boost
Episode 9: Paradigm shift
Customer centric sales is nothing new, but do we think the same way about training?
Sales excellence
Enable sales excellence by transforming your organizations and empowering your people to reach their full potential.
Grow your businessCustomization
By assessing your needs we create the perfect training program to meet your challenges, on both an individual, organizational and industry level.
Global Reach
We coach across teams and borders - helping you to align sales across the whole organization.
Digital Learning Center
We bring learning to where your employees are, with engaging formats and the most relevant content, anywhere, anytime and on any device.
News and insights
Sales Boost
Episode 8: Real world skills
Upskilling and reskilling are an essential part of preparing the workforce for tomorrow’s challenges. But how do we put them into practice?
Sales Boost
Episode 7. Ready for tomorrow?
With technological and social disruptors changing the way we work, how can upskilling and reskilling prepare the workforce for the future? We speak to industry expert Jenny Rahm about this most business-critical of issues.
Campari & Mercuri International
Mercuri’s training approach has revolutionised the way that Campari applies training in terms of both format and scale, with the digital learning path opening up possibilities to reach a much wider audience.
Fighting a war on two fronts – why some of Key Account Management’s biggest battles are internal
Most people think that the biggest challenge for a Key Account Manager is the need to understand their account but is this all that is needed?
“I’m not on holiday – I’m strategically preparing for work…”
Why taking time off could be the best career decision you ever made.
Sales Boost
Episode 6. Future proof sales?
We conclude our series of three conversations with Markus Ejenäs with a look at the future of sales management.
Sales Boost
Episode 5. Managing growth
In the second of three conversations, we look in greater detail at great sales management technique and examine the role of sales managers in contributing to real business growth.
Sales Boost
Episode 4. Sales management matters
In the first of three conversations, we take a high level look at the importance of sales management – what it is and why it is so crucial to sustainable, long-term business development.
THE PATH TO KAM SUCCESS
GETTING PERSONAL IN A REMOTE WORLD
The world of Key Account Management is constantly evolving - are you up to speed?
LEARN MOREOur Learning Approach
Our learning solutions are designed to follow the natural adult learning process.
Help raise awareness
Help raise awareness
In a process of change, it is crucial to first create the awareness of the current status and to motivate people to change by helping them understand the benefits: the WHY. To stimulate the ambition and desire to reach the next level, we typically use inspirational videos, initial reflections and self-assessments.
Our Learning ApproachHelp improve skills
Help improve skills
After becoming aware of the expected change, people need to know WHAT are the competence gaps, what skills they need to improve.
Our Learning ApproachHelp people practice
Help people practice
Once there is a full understanding of the learning needs, people have to see HOW to improve these skills in practice. This is where relevant, operational training comes in: what to do, how to do it, through role plays, scenarios and practice.
Our Learning ApproachHelp people succeed
Help people succeed
Change is a long-term process, so it is crucial to follow-up and monitor step by step how people are implementing what they’ve learnt in their daily job. To ensure the retention of new behaviours, it’s important to highlight the achievements and celebrate the success. At this stage, managers have a crucial role, with support from implementation activities and constant inputs and calls to action.
Our Learning Approach
”MAKING A REAL BUSINESS DIFFERENCE - We have been working with Mercuri globally for the last three years developing, delivering and measuring the business impact of the NegGOtiate2WIN training program. Using Mercuri’s core concepts as the basis, we have adapted and tailored the practice elements, role plays and simulated situations, to be 100% applicable throughout the business, sectors, countries and cultures. Working this way has also enabled the program to resonate across the full spectrum of our global sales organisation from Key Account Directors to new starters in the sales teams. We are delighted to announce that this has been one of our award-winning programs. ”
”Philips Healthcare has selected Mercuri International in cooperation with Crossknowledge as partner to design and deploy blended learning training solutions for sales and sales management in the international markets. Local language consultants support and engage with local Philips managers and sales teams to further improve their capabilities to effectively engage with customers and provide valuable and innovative solutions that match customer’s needs and help them to improve treatment and services to patients.”
Who we are
Who we are & what value we offer
We are sales performance experts who enable sales excellence through people and process development. We offer customized solutions to increase sales results and achieve sales excellence for our clients.
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SIGN UPMore happy clients
"Our Academy, powered by Mercuri, is adding real value to customer engagement processes."
Electrolux
"At Toyota, we place high demands on our leaders and therefore we have very high demands on the consultants we work with in leadership development. Mercuri has become a close partner in our pan-European leadership program and is appreciated by all our participating leaders. In addition to having a high uniform level of their deliveries, they are very easy to work with and take clear responsibility and ownership for their parts in the program"
Fredrik Fjellstedt
Toyota
"We can immediately see the impact of Mercuri’s Selling At My Best. We have had the highest engagement scores in the history of the company – 91% compared to a previous best of 81%. Our year on year result is 40% up compared to the same time last year."
Dan Buckingham
Virgin Holidays
Global and local expertise
Our global work
Generating growth on a global basis takes more than just good intentions. It demands the ability to adjust continuously and learn new skills. It also means taking on new roles when interacting with customers, in order to win and retain their loyalty. With us as your partner, your business units will obtain the necessary competencies to make your international strategies succeed.
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We care about your sales. If you want to know more about how we can help you, then please contact us.
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