Mercuri International and SAP win together Silver for 2nd year in a row
Mercuri International a leader in innovative sales excellence, won a coveted Brandon Hall Group silver award for excellence for Best Program
Sales excellence
Enable sales excellence by transforming your organizations and empowering your people to reach their full potential.
Grow your businessCustomization
By assessing your needs we create the perfect training program to meet your challenges, on both an individual and organizational and industry level.
Global Reach
We coach across teams and borders - helping you to align sales across the whole organization.
Digital Learning Center
We bring learning to where your employees are, with engaging formats and the most relevant content, anywhere, anytime and on any device.
Our Learning Approach
Our learning solutions are designed to follow the natural adult learning process.
Help raise awareness
Help raise awareness
In a process of change, it is crucial to first create the awareness of the current status and to motivate people to change by helping them understand the benefits: the WHY. To stimulate the ambition and desire to reach the next level, we typically use inspirational videos, initial reflections and self-assessments.
Our Learning ApproachHelp improve skills
Help improve skills
After becoming aware of the expected change, people need to know WHAT are the competence gaps, what skills they need to improve.
Our Learning ApproachHelp people practice
Help people practice
Once there is a full understanding of the learning needs, people have to see HOW to improve these skills in practice. This is where relevant, operational training comes in: what to do, how to do it, through role plays, scenarios and practice.
Our Learning ApproachHelp people succeed
Help people succeed
Change is a long-term process, so it is crucial to follow-up and monitor step by step how people are implementing what they’ve learnt in their daily job. To ensure the retention of new behaviours, it’s important to highlight the achievements and celebrate the success. At this stage, managers have a crucial role, with support from implementation activities and constant inputs and calls to action.
Our Learning Approach
”MAKING A REAL BUSINESS DIFFERENCE - We have been working with Mercuri globally for the last three year developing, delivering and measuring the business impact of the NegGOtiate2WIN training program. Using Mercuri’s core concepts as the basis, we have adapted and tailored the practice elements, role plays and simulated situations, to be 100% applicable throughout the business, sectors, countries and cultures. Working this way has also enabled the program to resonate across the full spectrum of our global sales organisation from Key Account Directors to new starters in the sales teams. We are delighted to announce that this has been one of our award-winning programs. ”
”Philips Healthcare has selected Mercuri International in cooperation with Crossknowledge as partner to design and deploy blended learning training solutions for sales and sales management in the international markets. Local language consultants support and engage with local Philips managers and sales teams to further improve their capabilities to effectively engage with customers and provide valuable and innovative solutions that match customer’s needs and help them to improve treatment and services to patients.”
Digital Learning Center
24 minutes a week
That's how much time on average sales reps have for training.
MAKE IT COUNTNews and insights
Mercuri International Group Named to 2019 Training Industry Top 20 Sales Training Company List
Mercuri International has once again been selected one of the Top 20 Sales Training Companies globally by TrainingIndustry.com. The list
NeGOtiate&WIN
How a unified negotiations approach drives customer loyalty and more revenue for SAP. Article summary The software and IT industry
Virgin Holidays Selling At My Best programme
THE CHALLENGE To equip the highly successful Virgin Holidays sales team to engage and inspire more customers to book their
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HUAWEI – HIGH LEVEL NEGOTIATION SKILLS
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Happy Holidays
Why Mercuri? – Interview with Gertjan van der Weijden at Philips
This is a series of videos based on interviews with Gertjan van der Weijden, Director of Customer Service and Operations at Philips Healthcare Benelux, about the Trusted Advisor program for Service Engineers developed and successfully implemented with Mercuri International.
Who we are
Who we are & what value we offer
The sales performance experts who enable sales excellence through people and process development. We offer customized solutions to increase sales results and achieve sales excellence for our clients.
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More happy clients
"Our Academy, powered by Mercuri, is adding real value to customer engagement processes."
Electrolux
"At Toyota, we place high demands on our leaders and therefore we have very high demands on the consultants we work with in leadership development. Mercuri has become a close partner in our pan-European leadership program and is appreciated by all our participating leaders. In addition to having a high uniform level of their deliveries, they are very easy to work with and take clear responsibility and ownership for their parts in the program"
Fredrik Fjellstedt
Toyota
"We can immediately see the impact of Mercuri’s Selling At My Best. We have had the highest engagement scores in the history of the company – 91% compared to a previous best of 81%. Our year on year result is 40% up compared to the same time last year."
Dan Buckingham
Virgin Holidays
Global and local expertise
Our global work
Generating growth on a global basis takes more than just good intentions. It demands the ability to adjust continuously and learn new skills. It also means taking on new roles when interacting with customers, in order to win and retain their loyalty. With us as your partner, your business units will obtain the necessary competencies to make your international strategies succeed.
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Getting started
See what Mercuri can do for you
We care about your sales. If you want to know more about how we can help you, then please contact us.
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