“You cannot improve what you cannot measure”
Episode 16 - No measure, no improvement
Companies know that to remain competitive they must constantly find ways to drive efficiencies and improve sales processes – but how?
Sales excellence
Enable sales excellence by transforming your organizations and empowering your people to reach their full potential.
Grow your businessCustomization
By assessing your needs we create the perfect training program to meet your challenges, on both an individual, organizational and industry level.
Global Reach
We coach across teams and borders - helping you to align sales across the whole organization.
Digital Learning Center
We bring learning to where your employees are, with engaging formats and the most relevant content, anywhere, anytime and on any device.
News and insights
“Sales Excellence” – what is it and why does it matter?
Episode 15 - "Sales Excellence" - what & why?
With companies looking at more sophisticated ways to remain competitive in an ever more challenging market, how do we ensure that our organisation is operating at its peak?
‘Up, up, and away’ – what on earth does travel have to do with sales?
Before you completely switch off the sales part of your brain, maybe consider that your holiday and the world of sales have more in common than you might have initially thought?
“We’re all account managers now”
The move to complex sales and how VBS can help
Is it simple? The world of sales has, historically, broken down into two broad areas. There’s ‘traditional’ simple sales (think
Prices rising? It’s time to sell value
Episode 13 -Prices rising? It’s time to sell value
With prices on the rise across a broad range of industries, how can a value based selling approach help to overcome customer reluctance? In the first of 2 podcasts, we speak to industry expert Matthias Huckemann about this most business-critical of issues.
Think global, sell local
Episode 14 - Think global, sell local
Sales Boost Episode 14: In an increasingly globalised economy, how much should we customise our value based selling approach to
What’s the top trend in sales?
We explore the changing nature of ‘value’
At the top of the list is ‘Customer Value Orientation’ – the idea that companies need to pivot from a product centric approach to one that emphasised providing ‘value’ to the customer.
What is value creation in sales?
Customer value can be defined as the difference between the benefits an offer brings to a customer and the costs and risks that that customer bears when they accept it.
Why is value-based selling so important?
Value based selling is more relevant than ever. We explain why value-based selling is so important for your salespeople and your business.
VAUE BASED SELLING
IT’S TIME TO SELL ON VALUE - NOT PRICE
Value Based Selling is more than just ‘another sales technique’ - it’s central to building long term relationships and business growth.
LEARN MOREOur Learning Approach
Our learning solutions are designed to follow the natural adult learning process.
Help raise awareness
Help raise awareness
In a process of change, it is crucial to first create the awareness of the current status and to motivate people to change by helping them understand the benefits: the WHY. To stimulate the ambition and desire to reach the next level, we typically use inspirational videos, initial reflections and self-assessments.
Our Learning ApproachHelp improve skills
Help improve skills
After becoming aware of the expected change, people need to know WHAT are the competence gaps, what skills they need to improve.
Our Learning ApproachHelp people practice
Help people practice
Once there is a full understanding of the learning needs, people have to see HOW to improve these skills in practice. This is where relevant, operational training comes in: what to do, how to do it, through role plays, scenarios and practice.
Our Learning ApproachHelp people succeed
Help people succeed
Change is a long-term process, so it is crucial to follow-up and monitor step by step how people are implementing what they’ve learnt in their daily job. To ensure the retention of new behaviours, it’s important to highlight the achievements and celebrate the success. At this stage, managers have a crucial role, with support from implementation activities and constant inputs and calls to action.
Our Learning Approach
”MAKING A REAL BUSINESS DIFFERENCE - We have been working with Mercuri globally for the last three years developing, delivering and measuring the business impact of the NegGOtiate2WIN training program. Using Mercuri’s core concepts as the basis, we have adapted and tailored the practice elements, role plays and simulated situations, to be 100% applicable throughout the business, sectors, countries and cultures. Working this way has also enabled the program to resonate across the full spectrum of our global sales organisation from Key Account Directors to new starters in the sales teams. We are delighted to announce that this has been one of our award-winning programs. ”
”Philips Healthcare has selected Mercuri International in cooperation with Crossknowledge as partner to design and deploy blended learning training solutions for sales and sales management in the international markets. Local language consultants support and engage with local Philips managers and sales teams to further improve their capabilities to effectively engage with customers and provide valuable and innovative solutions that match customer’s needs and help them to improve treatment and services to patients.”
Who we are
Who we are & what value we offer
We are sales performance experts who enable sales excellence through people and process development. We offer customized solutions to increase sales results and achieve sales excellence for our clients.
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SIGN UPMore happy clients
"Our Academy, powered by Mercuri, is adding real value to customer engagement processes."
Electrolux
"At Toyota, we place high demands on our leaders and therefore we have very high demands on the consultants we work with in leadership development. Mercuri has become a close partner in our pan-European leadership program and is appreciated by all our participating leaders. In addition to having a high uniform level of their deliveries, they are very easy to work with and take clear responsibility and ownership for their parts in the program"
Fredrik Fjellstedt
Toyota
"We can immediately see the impact of Mercuri’s Selling At My Best. We have had the highest engagement scores in the history of the company – 91% compared to a previous best of 81%. Our year on year result is 40% up compared to the same time last year."
Dan Buckingham
Virgin Holidays
Global and local expertise
Our global work
Generating growth on a global basis takes more than just good intentions. It demands the ability to adjust continuously and learn new skills. It also means taking on new roles when interacting with customers, in order to win and retain their loyalty. With us as your partner, your business units will obtain the necessary competencies to make your international strategies succeed.
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We care about your sales. If you want to know more about how we can help you, then please contact us.
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