Delivery format
100% digital or in combination with virtual classroom.
Interactive content, videos, exercises, questionnaires, downloadable documents and open forums to connect with the community. All materials are compatible with laptops, tablets, and smartphones.
Checklist
To ensure successful virtual meetings with clients, it is crucial to prioritize preparation and have a clear understanding of the desired outcome and next steps. A helpful checklist can assist with organizing and conducting virtual meetings effectively.
Tips
Remote selling presents challenges due to the lack of face-to-face interaction and the importance of nonverbal communication. Building personal relationships in a virtual environment requires a shift in approach. Our top 10 tips can help navigate and master remote selling.
Program overview
- Introduction to remote selling
Discover the opportunities and risks related to working remotely and the challenges to overcome - Preparing for the meeting
Prepare properly by avoiding common mistakes. Collect all the customer info needed following a structured method - The web-based meeting
Explore the additional preparation steps needed for web-based meetings and effectively use slideshows to take advantage of the digital environment - Active communication
Master communication with a focus on the virtual environment, by using active listening and storytelling techniques - Selling on the phone
Learn the unique features of phone communication and discover practical ways to overcome the typical hurdles