Virgin Holidays Selling At My Best programme

THE CHALLENGE

To equip the highly successful Virgin Holidays sales team to engage and inspire more customers to book their holiday of a lifetime with Virgin Holidays.

We can immediately see the impact of Mercuri’s Selling At My Best. We have had the highest engagement scores in the history of the company – 91% compared to a previous best of 81%. Our year on year result is 40% up compared to the same time last year.

─ Dan Buckingham, Head of Retail for Virgin Holidays

Read more in this case study

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