ESSENTIAL SELLING SKILLS
Your Essential Selling Skills are always the base of any successful sales conversation. Improving the right selling skills gives you more relevant sales conversations. Discover all the steps of the sales process and get useful tips on how to apply relevant selling techniques in this learning path.
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Interested? Read through the product sheet! Whether you’re interested in one topic or path, or several – we make sure your training fits your and your organizations needs.
SOLUTIONS FOR DIFFERENT NEEDS
OFF-SHELF OR CUSTOMISED
By assessing your needs we create the perfect training program to meet your challenges, on both an individual and organizational level. Different training topics can be mixed and put together as a training program that creates sustainable change and growth. Choose between varying degrees of customization – either modular or custom built from the ground-up.
Essential selling skills – quick answers
How do you achieve sales excellence?
With integrated learning solutions, that will provide you the tools and processes to tackle any challenge.
Is it possible to learn sales skills?
Yes. Selling is a combination of both art and science, and it can be learned through a combination of education, training, and practice.
What is customer acquisition?
Customer acquisition refers to the process of gaining new customers for a business. It is the process of identifying, attracting and convincing people to buy your products, converting them into paying customers.
How has the customer journey changed?
Generally, potential customers gather a lot of information online before initiating actual contact with a potential supplier. Therefore, it’s important to explain the value of a product or service through all available information sources, even before contact is initiated.
THE PROGRAMME
The best sales people knows their basics! Maybe you just love the challenge of convincing, but is missing how to define the true needs of your customer. Or you’re a true people person and usually get close to your customers, but are really struggling with handling customer objections. This path will make you learn how to better satisfy your customers needs and learn how to:
- Prepare for the sales meeting, collecting all the relevant info.
- Use an effective approach with customers.
- Understand customer’s true needs, asking the right questions and defining their requirements.
- Prepare and deliver a strong argument and handle objections to win the deal.
CONTENT OVERVIEW
COLLECT INFORMATION AND CHOOSE THE APPROACH
Collect the right information, define the meeting’s target and set the customers’ approach.
DEFINE CUSTOMERS’ NEEDS AND PLAN YOUR ARGUMENT
Gain a complete understanding of your clients’ needs and be prepared to argue, getting some tips to help you.
HANDLE OBJECTIONS AND CLOSE THE DEAL
Successfully deal with objections, preparing for them in advance. Apply the closing techniques and seal the deal.
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Whatever the challenge, Mercuri International has a learning path for you. Browse through our other learning paths that brings training to wherever your are and when it fits you. Need a customized solution? Contact us to make it happen!
