5 keys to unleash post merger sales synergies Mergers typically create anxiety in the salesforce. Back office systems supporting sales may require reconstruction. Selling should go on and Read more
Why Mercuri International? Interview with Hajo Rapp on SAM program Do you want to know more about Strategic Account Management? Read more
6 keys to establish successful sales teams in foreign cultures In this article, we examine some of the keys to achieving that elusive running start in a new market. Truth Read more
Successful Social Selling The sales manager smiles as he walks past the rows of employees, checks the CRM system and notes that none Read more
Six Battlefields – win the competition (Potential) customers generally already have a favourable attitude towards their current partner, so it’s all about changing mindsets. SWOT analyses, positioning and Read more
What are the secrets of Sales Excellence? Do you often wonder: How do some companies excel in sales? What drives their success regardless of sector, size or Read more
Advice to others- Customer service excellence with Maersk Line This video is part of a series of videos based on interviews with Cary Bailey-Findley, Global Learning Manager Functional Development at Maersk Line, about the Customer service excellence program developed and successfully implemented with Mercuri International. The videos take you through the story of how the program was developed and implemented and what the results have been for Maersk Line. Read more
Behavior changes – Customer service excellence with Maersk Line This video is part of a series of videos based on interviews with Cary Bailey-Findley, Global Learning Manager Functional Development at Maersk Line, about the Customer service excellence program developed and successfully implemented with Mercuri International. The videos take you through the story of how the program was developed and implemented and what the results have been for Maersk Line. Read more