Improve Sales Performance

Improve Sales Performance

Mercuri International will support you in achieving powerful sales performance. Together with clients, our consultants define the desired results and measure the return on investment
Customized Sales Training

Customized Sales Training

We design and deliver customized solutions nationally and globally with hundreds of consultants who all have a strong background in sales.
Sales Management in Focus

Sales Management in Focus

Your Sales Managers are crucial to your organisation's sales success. Mercuri International can show you how to get the best from them.
Blended Learning

Blended Learning

With Blended Learning we offer our customers customized, motivating blended courses with a unique mix of classroom training and e-learning modules.
International Sales Projects

International Sales Projects

Effective, harmonised international projects are not just a sequence of standardised seminars in different languages. The specific selling situation/strategy and possible different local performance levels must be considered.
Mercuri International’s Global Sales Excellence Survey 2017

Mercuri International’s Global Sales Excellence Survey 2017

Mercuri International’s global survey uncovers secrets of sales excellence

Taking Sales to a Higher Level

Philips Trusted Advisor program
Back

Philips Trusted Advisor program

This is a series of videos based on interviews with Gertjan van der Weijden, Director of Customer Service and Operations at Philips Healthcare Benelux, about the Trusted Advisor program for Service Engineers developed and successfully implemented with Mercuri International.

The Trusted Advisor program was designed to increase insight amongst the Philips Service Engineers about their impact and how they can contribute to improvements on customer satisfaction and perception of the Philips brand with their customers in the healthcare industry.  

The videos take you through the story of how the program was developed and implemented and what the results have been for Philips.  

Introduction to Philips Trusted Advisor program - Harry Jonkers, GAM Mercuri International
Background – Background to why Philips started this project.
Why Mercuri - Why Philips chose Mercuri International as their partner.
Analysis - The analysis done to frame the project.
Consultancy - How we worked together to build the solutions.
Training - What the training included. 
Implementation - How the program was implemented.
Outcomes for the business - what has been the effect on the business.
Outcomes for the People  - what has been the effect on the people.
Advice to Others - What advice Gertjan van der Weijden gives to others who have a similar situation.
Keys to Success - Some crucial factors to ensure success and results.