Building trust – why does it matter for business?
We take a look at the concept of ‘trust’ - and what it really means for team building and effective sales.
Insights
Explore and learn something new with valuable insights on sales transformation, business management and more.
An industry snapshot of Hybrid Selling
Mercuri International's latest study of over 800 companies, shows the leverage of online customer visits on sales capacity is 4 times higher than on-site visits, making the future of sales clearly hybrid.
Research report: 6 keys to gaining customer trust in B2B
Find out the 6 critical keys to gaining customer trust and therefore increasing competitiveness in the B2B field.
Trust & Value Based Selling
We explain what Value Based Selling have to do with trust during Mercuri International's breakout session at The Sales Conference.
Can you put a number on trust?
Integrity is crucial both for salespeople and for their organizations. Read the provided suggestions to understand how to build it.
Think good business is all about profit? Guess again…
Companies nowadays need to find a “why” and a clearer overarching purpose of the business that amplifies core values such as environmental and social responsibility, culture, diversity, equity, and inclusion in the workplace, in order to be perceived as trusted.
Reliability means people trust you to deliver on a promise – and in sales that’s business critical
"In total, 9 out of 10 commercial leaders say that being reliable - doing what was promised and delivering with excellence - is critical to stay competitive in the future". So, find out more about reliability.
Being ‘competent’ used to mean ‘good enough’. But in the world of business, it has become much, much more
As customers are getting better informed, and products and services are perceived as increasingly similar, it is no longer enough to just deliver high-quality products and services. Discover how to gain competency.
Reputation is increasingly a business commodity – but how do we improve it?
Reputation is the emotional connection people have with companies. But how do you build and retain in?