How does cold calling work?
It’s a technique in which salespeople, generally by phone, try to reach out to potential customers or clients who have
FAQ
What are the different methods of conducting a cold call?
Two different methods: the push and the pull approach. The push approach is when a salesperson proactively initiates contact with
Tips for cold calling
Practise endurance, have a systematic approach and be motivated and confident in handling rejections. Another tip that might help: “warm
How does telephone acquisition work?
Also known as telemarketing, it consists of reaching out to potential customers over the phone to generate interest in a
What do I have to consider when negotiating?
Consider your and your party’s goals, trying to find possible compromises and alternative solutions. Keep the timing and context in
How do you achieve sales excellence?
With integrated learning solutions, that will provide you the tools and processes to tackle any challenge.
How has the customer journey changed?
Generally, potential customers gather a lot of information online before initiating actual contact with a potential supplier. Therefore, it’s important
What is a customer journey?
A customer journey consists of many different touchpoints with a potential provider until a purchase is made, which consists of
What is the difference between cross selling and up selling?
The difference between cross selling and up selling is sometimes hard to distinguish for some. The both techniques focuses on