![Customer service excellence](https://mercuri.net/img-srv/PrcjoYZNPkwiy_SNNjU7nsQ7sIOEjcjE76FmVGBA-t8/resizing_type:auto/width:365/height:260/gravity:sm/enlarge:1/ext:webp/strip_metadata:1/quality:100/dpr:1/max_bytes:0/bG9jYWw6Ly8vbWVyY3VyaS5uZXQvd3AtY29udGVudC91cGxvYWRzLzIwMTcvMDMvbWFlcnNrLTM2NXgyNjAucG5n.webp)
Customer service excellence with Maersk Line
Discover the impressive series of interviews showcasing Maersk’s successful implementation of the Customer Service Excellence Program in collaboration with Mercuri International.
Discover the impressive series of interviews showcasing Maersk’s successful implementation of the Customer Service Excellence Program in collaboration with Mercuri International.
Unveiling Lufthansa’s cost-saving triumph: discover the enhanced ground handling, the general process improvements, and achieve stellar sales performance.
But how do you convince customers who have a very strong opinion about you and your offer? And how do
Please click on the video below and on the attached .pdf to learn more about the case. Read more in